Terms of Service

Terms of Service

Effective Date: 20/01/21

Welcome to Luvina™! By accessing or using our website (www.myluvina.com) and purchasing our products, you agree to these Terms of Service (the "Terms"). Please read them carefully.

1. General Information

These Terms govern your use of the Luvina™ website and services. By using our site, you confirm that:

  • You are at least 18 years old.
  • You agree to comply with all applicable laws and regulations.
  • You have the authority to agree to these Terms on behalf of yourself or any entity you represent.

2. Orders and Payments

Order Acceptance:
We reserve the right to refuse or cancel any order for reasons such as product unavailability, errors in pricing, or suspicion of fraud.

Payment Methods:
We accept secure payments through trusted third-party providers (e.g., Stripe, PayPal). By providing your payment information, you confirm that you are authorized to use it.

Pricing and Taxes:
All prices are listed in [Insert Your Currency, e.g., USD or EUR] and may include applicable taxes unless otherwise stated. You are responsible for any additional duties or taxes for international orders.

Order Changes:
Once an order is placed, changes or cancellations may not be guaranteed. Contact us promptly at contact@myluvina.com for assistance.

3. Shipping and Delivery

Processing Time:
Orders are typically processed within [Insert Timeframe, e.g., 1-3 business days].

Delivery Time:
Standard shipping takes approximately [Insert Timeframe, e.g., 5-10 business days]. Delivery times are estimates and may vary based on location and carrier.

Shipping Costs:
Shipping fees are displayed at checkout and are non-refundable unless we determine the return is due to our error.

International Shipping:
Customs fees, duties, or taxes may apply for international orders and are the buyer's responsibility.

4. Returns and Refunds

Please refer to our Refund Policy for detailed information on returns, exchanges, and refunds.

5. Use of the Website

Prohibited Activities:
You agree not to:

  • Engage in fraudulent activities.
  • Interfere with the site’s functionality or security.
  • Use automated tools to access the site (e.g., bots, scrapers).
  • Upload malicious code or viruses.

Termination of Use:
We reserve the right to suspend or terminate your access to our website for violating these Terms or engaging in prohibited activities.

6. Intellectual Property

All content on www.myluvina.com, including text, images, logos, and designs, is the property of Luvina™ and protected under intellectual property laws. You may not use or reproduce any content without prior written consent.

7. Limitation of Liability

Luvina™ is not responsible for:

  • Any indirect, incidental, or consequential damages resulting from the use of our products or services.
  • Delays or issues caused by third-party services (e.g., shipping carriers or payment processors).
  • Incompatibility of our products with your personal needs.

To the maximum extent permitted by law, our liability for any claim is limited to the purchase price of the product.

8. Indemnification

You agree to indemnify and hold harmless Luvina™, its affiliates, and its employees from any claims, liabilities, damages, or expenses arising from your use of our website or violation of these Terms.

9. Governing Law

These Terms are governed by the laws of [Insert Your Country/Region]. Any disputes will be resolved exclusively in the courts of [Insert Jurisdiction].

10. Changes to These Terms

Luvina™ reserves the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with the updated "Effective Date." Continued use of our website constitutes your acceptance of the revised Terms.

11. Contact Us

For any questions, concerns, or issues regarding these Terms, please contact us at:

Email: contact@myluvina.com
Website: www.myluvina.com