GDPR/CCPA Compliance
Effective Date: 20/01/21
At Luvina™, we respect your privacy and are committed to protecting your personal data. If you are located in the European Union (EU) or California, you have additional rights under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). This page outlines your rights and how we comply with these regulations.
1. Your Rights Under GDPR
If you are an EU resident, you have the following rights:
Right to Access:
You can request a copy of the personal data we hold about you.
Right to Rectification:
You can request corrections to inaccurate or incomplete personal data.
Right to Erasure ("Right to Be Forgotten"):
You can request the deletion of your personal data unless we are legally obligated to retain it.
Right to Restrict Processing:
You can request that we limit the processing of your data under specific conditions.
Right to Data Portability:
You can request to transfer your personal data to another organization or directly to you.
Right to Object:
You can object to our processing of your personal data for marketing purposes.
To exercise these rights, email us at contact@myluvina.com.
2. Your Rights Under CCPA
If you are a California resident, you have the following rights:
Right to Know:
You can request details about the categories and specific pieces of personal information we collect, use, and share.
Right to Delete:
You can request that we delete your personal information, subject to certain exceptions.
Right to Opt-Out:
You can opt-out of the sale of your personal information (if applicable).
Right to Non-Discrimination:
You will not be discriminated against for exercising your CCPA rights.
To exercise these rights, email us at contact@myluvina.com.
3. What Data We Collect
We may collect the following categories of personal information:
- Identifiers (e.g., name, email address, IP address).
- Purchase history (e.g., products purchased, payment information).
- Device information (e.g., browser type, operating system).
For a full list of data collected, please refer to our Privacy Policy.
4. How We Use Your Data
We use your personal data to:
- Fulfill orders and process payments.
- Improve our products and services.
- Send promotional emails (with your consent).
We do not sell your personal information.
5. How to Make a Request
To submit a GDPR/CCPA-related request, please:
- Email us at contact@myluvina.com with the subject line "Data Request".
- Include your name, email address, and the details of your request.
- Provide proof of identity for verification purposes (e.g., a copy of a government-issued ID).
We will respond to your request within 30 days.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required by law.
7. Contact Us
For questions or concerns regarding GDPR or CCPA compliance, please contact us:
Email: contact@myluvina.com
Website: www.myluvina.com